Corrections Collector - Blythe

General Description: Under the direct supervision of the Corrections Field Services Manager, is responsible for the performance of a wide variety of covid collections (including but not limited to anterior nares, oral fluid, and saliva) and data entry while stationed in a correctional facility.
It is the Corrections Field Collector’s job to provide a high level of professionalism and to promote a working atmosphere with a high quality of customer service.
This position ensures individuals are serviced professionally, promptly, and accurately.
This position will be stationed in a correctional facility.
Responsibilities: Greets and attends to the needs or requests of individuals waiting for service.
Treats all clients with dignity and respect.
Support and educate anxious clients to alleviate their discomfort.
Completes all new hire and ongoing trainings in the areas of customer service, data entry, and collections.
Access client information and process all paperwork with special attention to detail and accuracy.
Processes all specimen collections accurately and timely.
Maintains client confidentiality with all services.
Inputs data and maintains client information as needed.
Collects and processes antigen testing.
Verbally instruct clients in the correct processes for all services provided including collection procedures.
Abide by all requisition procedures.
Quality control and review of samples and requisition forms.
Provide shift coverage when needed due to staff illness, weekend coverage, and/or vacation coverage.
Completes all other tasks as assigned by Corrections Field Services Manager Other duties as assigned Qualifications: High school diploma or equivalent.
Previous data entry experience and organizational skills.
Medical field experience preferred Must be detail oriented.
Ability to handle high work volume accurately at a fast pace and to work independently of supervision.
Must pass eligibility to enter correctional facilities.
Proficient in MS Office/Excel 6.
Proficient in LabDaq and LabNexus